Patient Reviews
Patient Reviews
If you want to evolve the way you look and feel with procedures that are personalized to meet your needs, perhaps we could help. Our exceptionally talented team at JEM Medspa Indiana is passionate about treating patients throughout Munster, IN with a variety of personal cosmetic interests and goals. Throughout the years, our staff has had the joy of receiving a myriad of reviews from women and men just like you who have experienced our first-class supervision firsthand. We encourage prospective patients to look through our large register of reviews and look forward to the outcomes you could achieve when you place your confidence in our care.
Reviews for JEM Medspa Indiana
"Angela is so awesome. I was a little nervous getting Botox but she made the whole experience worth while and gave me the results I was looking for. I would highly recommend her!"
"Megan is such a great asset to JEM medspa in Munster. I highly recommend her to anyone looking for injectables. She is gentle and assuring and talks me through each time she inserts the needle. She's also very sweet and makes you feel welcomed."
"Been meaning to start Botox for a while, but kept putting it off. I was visiting from Texas and finally decided to, so I booked with JEM who booked me with Megan, and I could not be happier. Megan was super friendly and explained the entire process- what Botox is, what it does, how & where it’s injected, the aftermath, & anything else you could imagine. The best part- she made it completely painless. I did not feel the injection once! The Medspa itself is absolutely beautiful, and they offer complimentary drinks- the spa water is amazing! I am completely satisfied with the entire experience and with my results. Looking forward to flying up here in November from Texas because now I feel this is the only place I can trust!"
"I have has great experiences at Jem! Diamond glow facials with MJ are the best and I would highly recommend!"
"Love my tox and lip filler done by Angela at Jem Medspa in Munster! Felt very comfortable with her when expressing what I wanted, and thrilled with the results! She’s the best!"
"I’ve had experiences with many providers outside of this practice and I can hands-down say that Nicole Love is the Botox queen of Northwest Indiana. I won’t go to anyone else. I see it in the professional world all the time where people might have the degree/license and designation, but it doesn’t mean that they are good at what they do. She’s not just good, she’s great. You can really tell that Nicole has put far more thought and effort into her skill beyond just her license. JEM Munster is also a very clean and inviting location."
"Another great appointment with Angela Nolan was amazing. Very educational, professional and made me feel very comfortable. Great reception as soon as you walked in and customer service was outstanding as well I highly recommend to everyone Came back for a BBL and halo. Everyone is so very nice and accommodating."
"Angela and Samantha are the best! They always take their time to give me the best service. Getting filler and Botox is always a little nerve wrecking for me, but Angela is always the kindest and most patient with me! Samantha gives the best facials and I leave feeling so much better about my skin! 10/10 every time!"
"I love JEM Munster, it is gorgeous clean & very current if not ahead of the trends! Karisa is my absolute favorite, she is so super smart, sweet & very talented at her craft! I feel like she is one of my secret weapons. I have gone from regular acne, dark spots, uneven, & dull skin combined/caused by way too many self prescribed skin care products. Spent way too much money getting nowhere! Im no longer over doing masks & treatments or potions at home in hopes of a miracle! Now at 41 my skin has never looked better, I stopped wearing makeup after she turned my skin around. She has always made amazing recommendations for both procedures & products! I always leave happy with my service & skin."
"I’ve been going to JEM for several years, started going in Orland Park. Now that it is in Munster, I primarily go to the Munster location. From customer service to injections to the variety of services they offer- they are the best. I’ve recently started IPL treatments with Karisa in Munster and the results have surpassed my expectations. The texture of my skin has improved, the redness and inflammation in my skin has gone done significantly. So, if you are considering IPL- it’s definitely worth it in my opinion and ask to book with Karisa- she’s the best."
"Karisa is the best! I have been very happy with the bbl treatments and services with her!"
"I have had nothing but great experiences with Jem Medspa. I initially came for coolsculpting and Alexis was fantastic! It was a totally painless process and I am so pleased with the results. Alexis also gave me a dermaplane facial, and that went really well too. I also have seen Angela twice for Botox injections and a lip flip. She has a wonderful, upbeat attitude and the shots were painless as well. There was a slight problem with a payment being taken out, but Erin resolved it to my satisfaction immediately. I will definitely return!"
"I LOVE Jem. The DiamondGlow facials from MJ are amazing. My skin has NEVER looked so good. I look forward to my appointment every time. I see Megan Dahl as well and cannot say enough about her guidance and skill in doing the right things with my skin ❤️❤️❤️"
"I was very nervous for my consultation but the entire staff is extremely knowledgeable and patient. Angela was very thorough with each treatment and made me feel confident and comfortable. I have had a Diamond glow facial and Botox done. I am extremely pleased and happy with the results. I recommend all of my friends and family to this Spa. I know they will be very well taken care of."
"Had my second appointment with Karisa today for a diamond glow facial. Absolutely phenomenal, my skin is glowing. It was the best facial I've had, and the massage was even better!"
"I highly recommend Jem Spa. Their staff is very welcoming and attentive. I have received a variety of treatments (Botox, Juvéderm, BBL and Diamond Glow facials) from Jem spa over the past year. My Botox services are provided by Megan Dahl who is excellent at administering injectables. She is deeply knowledgeable about the products and where to place them to ensure the I receive the best outcome. Megan has a very pleasant demeanor, very professional, and easy to talk to. I have also had services provided by Samatha Paradiso (BBL and Diamond Glow) which I am extremely pleased with her technique, and she is amazing. Samatha is pleasant and enthusiastic about providing me with the best skincare service that will provide me with the benefits I am looking for. Jem Spa has exceeded my expectations."
"Botox and filler first timer. I had an amazing experience at JEM! From the moment I walked in, the staff greeted me with a warm and friendly smile, instantly making me feel at ease. Nikki's patience and expertise were evident as she took the time to listen to my concerns and thoroughly explain each treatment she recommended. She tailored her suggestions based on my specific needs and goals. During my visit, Nikki's level of care and professionalism continued to shine. She made sure I was comfortable throughout the entire process. Her skills in performing the treatments and her attention to detail were exceptional. My results exceeded my expectations. I left looking natural and feeling refreshed! I highly recommend JEM!"
"I've been seeing Nikki for years to get Botox. She is the absolute best! She is so knowledgeable, trustworthy, and comforting. I highly recommend seeing her. She never over does it, she does exactly what I want and always puts me at ease while she's doing it."
"Nikki did my Botox today and it was painless. Love her tenique, she is incredible. Helps significantly with my TMJ as well!!"
"I LOVE coming to Jem Med Spa to see Karisa for all my skin care needs!! She always takes such good care of me, and leaves my skin feeling amazing!! She really is a master esthetician!!!! I love how she explains everything she’s doing, and all the products she uses. I love all the services she offers! I want to try them all!! Thank you for always making me feel beautiful!"
"Had laser hair removal with Karisa, best results ever"
"I love JEM! I’ve been going to Nikki for years. Her expertise and trustworthiness make her my go-to for Botox treatments. Nikki's knowledge and gentle approach always put me at ease. I’ve also seen Alexis, MJ, and Karisa for Diamondglow facials and my laser hair removal. They are all amazing and talented too. I highly recommend JEM!"
"My experience at JEM was perfection! I had an amazing Diamond Glow Facial with MJ who was incredibly knowledgeable and highly skilled. I also met with Angela for my Botox procedure. She took time to answer all of my questions and discussed my desired outcomes. I was particularly impressed with my natural looking results and not feeling stiff or heavy as I had in the past with other facilities. I'm happy to have JEM as my new Medspa for all skincare and cosmetic needs."
"I received the diamond glow facial today. It was amazing. The service and products exceeded my expectations. Lina was wonderful paid close detail to my skin needs. Highly recommend!"
"I had a filler and botox treatment done by Nikki for my marionette lines. My fillers and botox look amazing and very natural looking. Nikki is very knowledgeable and personable. I felt very comfortable with her, and look forward to my next visit. I'm extremely happy with the results, and highly recommend Nikki! I also want to say that the front desk staff are friendly and professional. They always greet you with a smile."
"If I could give more stars I would. I had lip fillers and Botox on my forehead and chin done by Angela. She is amazing, makes you feel comfortable in every aspect. Explains to you every step of the process. Highly recommend Jen Med/Spa all of the staff is amazing."
"I have been coming to Jem for a few months now and I am very impressed with all of the services that I have received from here! I 1000% recommend going to Megan at Jem in Munster for your botox needs! I have gotten two lip flips and treatment of botox in my forehead with Megan. She explains everything she is going to be doing and very comforting before the injection process. She asks very great questions to get more of a feel for what you want out of the service. Even though a lip flip might seem like not a lot of change (compared to lip filler) but I have gotten compliments on my lip flip and how awake I look since getting the forehead area treated! I will be coming back for all of my Botox needs!"
"I saw Megan for Botox at JEM! She is great, super sweet and gentle. She lets you know what works for your individual face and provides a lot of education on the subject. Overall a great experience with the whole team. Everyone is very attentive and is always offering a water."
"I have been using Angie for almost a year for my injections - and she is phenomenal! Her technique is incredible - my lip fillers were done with very little pain (in comparison to other places). She also has done a great job of providing suggestions and tweaks if she thinks my vision wouldn't be met by what I originally think to ask for. Please see photos for my before and after - my lips so natural!!"
"First time visiting Jem Med Spa in Munster and absolutely fell in love with the ambiance and staff! It was also my first time getting Botox and was not disappointed, I went in a bit scared and nervous, however, Ang and Karissa took their time explaining the process and importance of skin care, and also talked about the other services offered. Love that they both took the time to educate me and also made me comfortable throughout the process which really made me less anxious about the needles. Needless to say, I will be returning and they are the only ones I trust with my face!"
"Niki has a special touch and always applys the Botox in the right places. I continue to refer her and am so glad I found her."
"I have had many facials but this one- The Diamond Glow was amazing w/Alexis-She explained everything and answers any questions I had MedSpa Munster is very professional and makes you feel like you’re the only client ❤️❤️"
"Just got my first Botox treatment and am so thrilled. Services they offer are life changing and fun!"
"Loved my experience with MJ. She was incredibly knowledgeable, patient, and did not judge my lack of skin care routine :) I am looking forward to my skin journey with her!"
"I had my first ever diamond glow facial by Mj and it was amazing!!! Mj really addresses all of your concerns and explains things so clearly! Don’t get me started on the massage! She has hands of an angel! I will definitely be back :)"
"Best facials ever!! Such a relaxing environment, warm beds, very calming. Alexis is the best for the diamond glow facial! She is so knowledgeable about all the services offered! I will definitely be back for more services. They also have the best products. I’m a big fan of the moisturizer and the tinted moisturizer sunscreen."
"Jem Med Spa is professionally run with top notch staff. Each person that works there is friendly and knowledgeable in their area of expertise. The services range from amazing facials and Botox, to weight loss and nutrition counseling. Make an appointment for a consultation. You will not be sorry!"
"Everyone at JEM Medspa is awesome. The Diamond Glow facials have really helped improve the flaws and imperfections in my skin along with the SkinMedica products"
"This place is absolutely amazing. You are always made to feel welcome when you arrive. The wait is never long, they are always prompt! I see Angela for my Botox visits and she is very attentive to your needs and always willing to answer any questions you may have. I have been coming here since their grand opening and will continue."
"I had an amazing experience from the moment I walked in the door. I was greeted by friendly and helpful staff. My facial with MJ was so relaxing I apologized for snoring! My skin feels and looks great."
"I had laser hair removal done by Angelina today. She was so gentle and kind and attentive to her profession. I was very impressed!!! She has a great smile too! :) The spa is very clean and pretty. A nicely run establishment!!!"
"Megan did such a wonderful job with my treatment today and Karissa does such a wonderful job with the BBL facial. They both did a wonderful job explaining everything to me !! Highly recommend the both of them !!"
"I had botox in my forehead. Angela is amazing! Results amazing so far! Def recommend! Thanks!"
"My ABSOLUTE favorite place for any self care needs. All the girls are so helpful and professional. I see Nikki for my Botox and filler and I can’t recommend her enough!!"
"I wanted to wait to see how the full experience and after the experience would be before writing a review. I had an amazing facial with MJ in October. The entire process from booking to the experience was phenomenal. She was incredibly knowledgeable and made me feel relaxed and at ease. When I tell you that my skin had never looked better, I mean it. I am literally counting down the days until I can go back and get another DiamondGlow facial."
"I highly recommend JEM Medspa! Their services and staff are top tier. The Diamond Glo Facial is amazing! My skin has never looked better ❤️💎"
"I had an absolutely wonderful experience at JEM Munster! Everyone was so helpful and kind. Alexis did an amazing job with my facial. She listened to my skin concerns and gave recommendations for new products, that I’m loving. Megan made my first Botox experience awesome. I was nervous but she made it so simple and easy! I can’t wait to go back for my next appointment! Also Ally, went above and beyond to make the day extra special by adding a welcome sign and having champagne and special treats for the occasion! Thank you JEM girls for a wonderful experience, can’t wait to be back soon!"
"I went to Angela for Botox and she was super sweet. Listened to my concerns and gave me great recommendations. I love my results!"
"What an amazing experience!! Marisa is incredible esthetician! Best facial ever!!!"
"Loved my facial experience- MJ is wonderful! My skin looks and feels amazing."
"Wonderful laser treatment with Alexis! I should have done this 5 years ago. Less expensive than the dark spot products used over that time. Wonderful facility."
"Great place for Botox. Nice people."
"I visited JEM today for a Diamond Glow facial with Karisa. From the moment I walked in until the moment I left I had such a wonderful experience. The front desk staff were so kind, they even offered me champagne while I waited. I was able to scan a code at the front desk that got me an extra coupon to use on my services. Karisa recommended that I added on a dermaplane to my facial because I mentioned my makeup just wasn't laying right anymore. The facial was heaven! Karisa made skincare recommendations for my needs which I really appreciated. Before I left I got a Lipo Mino vitamin shot! I woke up this morning feeling like a new woman thanks to the amazing ladies at JEM!"
"Every product is exceptional! JEM product line is so comparable to Skin Medica. Invest in your skin care! 🧖♀️"
"I highly recommend seeing MJ. The Diamond Glow facial was amazing and relaxing! These women give 100% from the buzz into the building all the way to saying goodbye. Thanks ❤️"
"MJ did a wonderful job with my facial!"
"Angela is truly the best! Always love coming in for my Botox appointments with her. She truly takes her time and makes you feel so comfortable while you are there. Couldn’t imagine going to anyone else!"
"Loved my facial experience- MJ is wonderful!"
"My appointment was on 5/1 with Dana. She did an amazing job. I had lip filler and Botox and it was such a comfortable painless experience! She really took time to listen to my thoughts on my problem areas and fixed them right up! She’s the best!"
"I highly recommend Jem in Munster! I was so nervous about getting Botox, but Angela N made me feel so comfortable, listened to my needs and explained everything to me. I love my results & she even text me to check on me later. I am obsessed and can’t wait to go back!"
"I just received my second RF micro needling treatment. I saw results from my first treatment and can’t wait for results of this one."
"Absolutely the best facial ever. Beautiful Spa. Very professional . Karisa , Aesthetic Manager at the spa who did my facial is wonderful!! My skin is clear , smaller pores and smooth. I have NEVER had a facial like this and I have had more than 5 facials in the last year. HIGHLEY RECOMMEND"
"Such a cute spot! I was so nervous for my consultation when I walked in the the environment was very relaxing. By the time I met with Angela, I was feeling a little less nervous. And she answered all of my concerns for skin care in a way that made me understand exactly what is get and how it would work. She wrote down all of the services I was concerned with and prices associated so that I'd be prepared whenever I chose to come in for service."
"I received a personalized facial from Alexis. The products smell amazing, medical grade, and leave your skin silky smooth! Will be going back!"
"I had a great experience at JEM! I had Botox done elsewhere and needed it to be fixed. My eyebrows were crooked, and Nikki at JEM was able to get me looking fabulous! I walked in and they immediately provided me with the fix that I needed. The service was so professional, and thorough. I also love the little touches like the refreshments and even a tour of the facility! Just wonderful!!!"
"Had Botox around my eyes. Everything was top notch. Will definitely be coming back."
"Karisa is amazing! I just had the best Diamond Glow facial that I’ve ever had at Jem. I already made my next appt! She is so thorough and talks you through her whole process. She made me feel so comfortable and relaxed. Not to mention my skin looks fabulous!!!"
"I can’t say enough about JEM. Angela did an amazing job on my Filler and Botox! JEM is hands down i! in a league of their own!"
"My photo facial with Ashley was great! Ashley explained every step in detail. She is the utmost professional. I had such little redness right after! See photo."
"This place is amazing!! So clean and staff so friendly and advisable in explaining facials, products , etc. Highly recommend!!"
"Wow! When I walked in I was blown away at the beauty of this place. So simple yet elegant. I need whoever designed and decorated to come to my house! Lol. I walked in and was greeted so kindly and asked if I wanted anything to drink. How accommodating & thoughtful is that! Anyway, Angela was AMAZING! It was my first time getting filler & she was so kind, caring, and educating. She numbed me 3 different times bc I could feel it & she wanted me to feel comfortable! I kept apologizing and she was like “no way I want you to be comfortable do NOT apologize!” She even texted the next day to check on me. This place is a literally a gem (like the name just spelled with a G!)"
"The eusthatician did a nice job with my diamond glow facial. My skin is very smooth now."
"I recently had the privilege of receiving Botox at JEM med spa. Angela is an incredibly talented injector who helped alleviate my nervousness with her kindness and professionalism! I would highly recommend her and JEM to anyone who is looking for a quality treatment and experience!"
"Megan is amazing! Always a great experience when I get Botox and filler!"
"Angela was AMAZING! I have had Botox multiple times and she was so patient and a very gentle hand. Definitely will be back for more!"